Refund Policy

Refunds are issued for eligible returns and approved cancellations according to this policy and any terms shown at checkout. shopcliq processes refunds to the original payment method when possible.

Start by contacting us through the Contact page with your order number. If your return or cancellation is approved, we will confirm the refund amount and timeline. See our Return Policy for return eligibility.

After we receive and inspect a returned item (when applicable), approved refunds are submitted to your payment provider. Banks and card issuers may take additional business days to post the credit to your account.

Partial refunds may apply if items are returned in a condition that reduces resale value, or when only part of an order is returned, consistent with applicable law and checkout terms.

Exchanges may be offered when inventory allows. If an exchange is not available, a refund or store credit may be offered as stated in your order confirmation or by our support team.